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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All Techem products

The group "New Technologies" offers for review the products of the plant Techem: apartment water meters mechanical and ultrasonic, house water meters multi-jet, turbine, combined, main water meters, heat meters, calculators and heat distributors, measuring units, heating regulators, general household accounting systems
  • Heating regulators Techem
    Heating regulators
    series HKR, FHKR, etc.
  • Remote accounting systems Techem
    Remote accounting systems
    Data TSS series, etc.
  • Single-jet water meters Techem
    Single-jet water meters
    AP VarioS, DataIII, ETx-I, M-bus, etc.
  • Multi-jet water meters Techem
    Multi-jet water meters
    MK VarioS, DataIII, Puls, M-bus, etc.
  • Ultrasonic water meters Techem
    Ultrasonic water meters
    AP Ultra, Ultra VMT, Compact Ultra
  • Thermal calculators Techem
    Thermal calculators
    series Classic S3, Energy Int E, etc.
  • Measuring units Techem
    Measuring units
    series WZE, WZM, etc.
  • Turbine water meters Techem
    Turbine water meters
    Turbo VMT, VMT digital, etc. series
  • Combined water meters Techem
    Combined water meters
    series Combi VMT, VMT digital, etc.
  • Main water meters Techem
    Main water meters
    Sharky 475 series, etc.
  • Multi-jet heat meters Techem
    Multi-jet heat meters
    Compact III, IV, V, Ve, Vc series, etc.
  • Ultrasonic heat meters Techem
    Ultrasonic heat meters
    series Ultra S, Ultra Lx h, etc.
  • Heat distributors Techem
    Heat distributors
    series FHKV, EHKV, etc.

NEW TECHNOLOGIES GROUP

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